pasarliga Platform Privacy Notice
This page describes what we collect when you use pasarliga and how we keep that data protected. We at pasarliga take your privacy seriously. We collect information necessary to operate our platform, prevent fraud, and comply with applicable law. We do not sell your personal data to third parties, and we do not use it for any purpose unrelated to the services you've asked for.
When you join pasarliga, you provide your email, name, date of birth, and identity documents. When you deposit or withdraw, you use payment methods like DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfers through mobile banking, local payment, online payment, and e-wallet. We collect and store these details to verify your account, process your transactions, and comply with regulations in supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, and Semarang.
We encrypt data in transit and at rest, and we limit access to your information to authorized staff members only. Our privacy practices follow applicable law in the regions we serve. If you have questions about how we handle your data, our support team is available via live chat, email, and in-app help.
What Data We Collect at pasarliga
We collect several categories of information when you use pasarliga. Account information includes your email address, full name, date of birth, and phone number. You provide this when you register and verify your account. We also collect identity verification documents — a government-issued ID and proof of address — which we review and store securely.
Payment information includes the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer details) and transaction records. We record deposits and withdrawals, including amounts and dates, so you can review your activity and we can process refunds or dispute claims.
We collect activity data when you use pasarliga — which games you play, how long you play, your stakes and outcomes, and your account balance. This data helps us operate our platform, detect fraud, and provide customer support. We also record your interactions with our support team, including chat logs and email correspondence.
Finally, we collect technical data: your IP address, device type, browser version, and approximate location (based on IP). We use this to detect fraud, prevent account takeovers, and optimize our platform for different devices.
How We Use Your Data
We use your data for the following purposes: to operate pasarliga and fulfill your requests (deposits, withdrawals, game access); to verify your identity and comply with Know Your Customer (KYC) regulations; to detect fraud and prevent abuse; to respond to customer support requests; and to improve our platform. We may also use anonymized data for analytics and research — for example, to understand which games are popular during Liga 1 season or Piala AFF tournaments, or to optimize payment processing for different methods.
We do not use your personal data for marketing, advertising, or any purpose you have not consented to. We do not share your data with third parties except where required by law or where necessary to operate our platform (such as payment processors or identity verification services).
Key points about your data at pasarliga
- We collect account, payment, activity, and technical data
- We encrypt data in transit and at rest
- We do not sell your data to third parties
- We share data only with authorized processors and where legally required
- You can request access to or deletion of your data, subject to legal obligations
Third-Party Processors and Data Locations
We use third-party services to operate pasarliga. Payment processors handle mobile banking, local payment, online payment, and other payment methods. Identity verification services verify your documents. Customer support tools (live chat, email) store your communications. Analytics providers help us understand how the platform is used. All processors sign data protection agreements with us and are prohibited from using your data for any purpose other than providing the service we request.
Our servers may sit outside your jurisdiction — for example, in data centres in Southeast Asia or elsewhere. When we transfer your data internationally, we implement safeguards to protect it, such as encryption and data processing agreements that enforce the same privacy standards we apply domestically.
Data Retention and Deletion
We retain your account information for as long as your account is active, plus a period thereafter for dispute resolution and legal compliance. Payment records are retained for a minimum period set by financial regulations. If you request deletion of your account, we delete your personal data within a reasonable timeframe, though we may retain records required by law (for example, transaction records for tax or compliance purposes).
Your Rights on pasarliga and Data Protection
You have the right to access your personal data held by pasarliga. You can view most of your information in your account dashboard (email, name, verification status, transaction history). If you want a copy of all data we hold about you, contact our support team. We provide this within a reasonable timeframe, typically within 14 days.
You have the right to correct inaccurate data. If your address, email, or other information is incorrect, log into your account and update it. If you cannot update it yourself, ask our support team for help.
You have the right to request deletion of your account and associated data, subject to legal obligations. If you want to close your account and request data deletion, we process this request within a reasonable timeframe. However, we retain data required by law — for example, transaction records for tax purposes or fraud investigation.
Your privacy is a right, not a favour. We protect your data with the same care we would apply to our own.
Cookies and Tracking Technologies
We use cookies and similar technologies to recognize you when you return to pasarliga, remember your preferences, and improve your experience. A cookie is a small file your browser stores on your device. We use two types: essential cookies (needed to log in and keep you secure) and functional cookies (to remember your settings and optimize performance). We do not use tracking cookies or third-party advertising pixels.
You can control cookies through your browser settings. However, disabling essential cookies may prevent pasarliga from working correctly. If you choose to disable cookies, you may need to log in more frequently or encounter performance issues.
Updates to This Privacy Notice and Contact
We may update this notice from time to time to reflect changes in our practices or applicable law. We will announce significant changes via email and in-app notification. Your continued use of pasarliga after an update takes effect means you accept the updated privacy notice.
If you have questions about how we handle your data, how to exercise your rights, or any other privacy concern, contact our support team via live chat, email, or in-app help. Our team is available in English and Indonesian. We respond to privacy inquiries within 14 days. We are committed to protecting your data and addressing your concerns promptly.